Like any tenant things can get damaged, however unlike a regular tenant, we repair and maintain the property whenever an issue occurs. Our guests have to provide ID, sign terms and conditions and we take a security when we think its applicable.
If something gets damaged we charge it directly to the guest out of the security deposit and inform their employer (our guests do not want to upset their employer). We are fully insured with legal indemnity, contents and public liability insurance if the worst should happen.
A key difference with us, is that we have guests, not tenants so they have no right to occupy. If there is a problem – we can remove them. Overall, the property has to stay in hotel standard condition or we could not operate as a business so you can rest assured the property will be looked after – that’s what makes us the perfect tenants as your needs and ours are aligned!